HomePrivacy Policy

Privacy Policy

Last Updated: March 14, 2024

Welcome to the Epic Owl website (the “Site”), operated by Epic Owl, LLC (“Epic Owl,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from the Site, use our services, or communicate with us in other ways (collectively, the “Services”). As a user of our Services (“you” or “your”), this policy applies to you.

Please read this Privacy Policy carefully.

By accessing and using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our practices, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to our practices, operational, legal, or regulatory reasons. We will post any updates on this page and update the “Last updated” date.

How We Collect and Use Your Personal Information

We collect personal information about you to provide and improve our Services. The types of personal information we collect vary based on your interactions with us and may include:

  • Direct Information: Such as your name, address, email, phone number, and payment details when you make purchases or create an account.
  • Interaction Data: We collect data through cookies and similar technologies that track how you use our Services, including your browsing behaviors and access devices.
  • Third Party Sources: We may receive information about you from other sources, such as social media platforms and payment processors, which help us improve our Services and tailor our interactions.

Use of Your Personal Information

We use your personal information to:

  • Fulfill your orders and provide the Services.
  • Communicate with you, including sending you promotional offers and updates.
  • Improve and personalize your experience with our Services.
  • Conduct analytics and measure how our Services are used.

Cookies

We use cookies to enhance and personalize your experience, provide relevant advertising, and analyze the effectiveness of our Services. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit the use of certain features or functions on our Services.

Disclosure of Personal Information

We may share your information with:

  • Service providers and vendors who assist in delivering our Services.
  • Payment processors for transaction purposes.
  • Legal authorities when required by law or to protect our rights.

Security

We strive to maintain the security of your personal information but note that no system can be entirely secure. We recommend that you use unique passwords for your accounts and monitor your account regularly.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. You can manage your information and update your preferences by contacting us directly.

International Users

Please note that your information may be transferred outside of your country, including to the United States. We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact us at:

Changes to Your Information

If your personal information changes, or if you no longer desire our service, you may correct, update, or delete it by making the change on your member information page or by emailing our Customer Support at reach@team.epicowl.io.